PrivacyPrivacy

When you use a contact, support, warranty, dealer, or account-related form, we may collect the details you choose to provide. That can include your name, email address, topic, message, dealer or order details, product information, and any photos, videos, or files you attach.

Dealer portal users may provide account information needed to create, manage, or reset access. We use that information to authenticate users, process dealer requests, and keep the portal working.

Like most websites, Robot may receive basic technical information through server logs, hosting infrastructure, security tools, and analytics. This can include IP address, browser type, device information, referring pages, pages viewed, and timestamps.

We use this information to keep the site reliable, understand what is working, prevent abuse, diagnose errors, and improve the experience.

We use personal information to respond to messages, route inquiries, provide support, review warranty claims, communicate with dealers, process account requests, and maintain business records.

We may also use submitted information to protect Robot, our customers, and the site from spam, fraud, unauthorized access, or other misuse.

Robot does not sell personal information. We share information only when needed to operate the business, such as with hosting providers, email providers, security services, analytics tools, dealers involved in a request, shipping or service partners, and professional advisors.

We may disclose information if required by law, to respond to a lawful request, or to protect the rights, safety, and property of Robot, customers, dealers, or others.

The site may use cookies or similar storage for essential functions, security, analytics, or dealer portal sessions. You can control cookies through your browser settings, though some parts of the site may not work correctly without them.

We keep information for as long as needed for the purpose it was collected, including customer support, warranty records, dealer relationships, site security, accounting, and legal obligations.

We use reasonable administrative and technical measures to protect information. No website, email system, or internet transmission can be guaranteed completely secure.

You can ask us to update, correct, or delete information you have submitted, subject to records we need to keep for legitimate business, warranty, security, or legal reasons.

You can also contact us about privacy questions, dealer portal access, or a previous submission.

Robot's website is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

We may update this policy as the site, products, dealer tools, or business practices change. The current version on this page is the version that applies.